Content Designers - Contractors Inside IR35

Hippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are looking to recruit talented Content Designers for current contractor opportunities. Due to the variety of our projects and clients, we have Inside IR35 positions available on a short-term or long-term basis with hybrid/flexible working arrangements.

Content Designers ensure that people using a service can get the information they need, when they need it, in a format that’s right for them. They work with user researchers to identify what people need from a service. Then they write content to meet those needs, collaborating with UX designs and other members of multidisciplinary teams to shape, test and iterate a service in response to user feedback. 

What you’ll do

• Lead the design and implementation of content strategy to ensure our clients’ business requirements are met
• Create and iterate content for end-to-end services, making complex language easy to understand and complex processes easy to use
• Advise and support content design colleagues and other members of Agile teams
• Use insights from user research and metrics to shape content strategy, and explain your content design decisions clearly
• Be an expert in Agile delivery, identifying the best Agile processes for projects and measuring the success of outcomes
• Work with other designers to create and iterate prototypes
• Build long-term, strategic relationships with stakeholders
• Run workshops with your team and stakeholders
• Advocate for user-centred design, and content design in particular
• Work with the Hippo design community to share best practice to ensure high standards, including attending content crits and writing blog posts

Skills and experience you need

You will have exemplary content design skills and experience of establishing content strategy and content design patterns. You will also have expertise in creating content based on evidenced user needs. You will be experienced in championing user centred design principles and practices and enjoy working collaboratively with your team and experts.

You will also

• Be comfortable working in rapid sprint cycles
• Be a stronger presenter and happy to sell the benefits of content design to people who aren’t familiar with the discipline
• Experience of working on Public Sector / Gov Projects
• Experience working in a multi-disciplinary team 
  
• Have great consultancy skills, caring about your client’s needs and motivations
• Enjoy sharing your skills and experience with your client to enable them to continue to iterate and improve content after you leave
• Experience of working in an Agile workplace
• Experience of creating and iterating prototypes
• Have a positive ‘can do’ attitude

It would be great if you had 

• Experience of working in other Agile roles, for example user research or product ownership

Diversity, Inclusion and Belonging at Hippo

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we’re Hippo 

At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering.  We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. 

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. 

Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!

Hippo Locations

We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week.